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Customer Relations Executive - Japanese speaker
BookingGo â€“ the ground transportation division of Booking.com
Â£19, 811.00 a year
Deansgate/Spinningfields, central Manchester (5 mins: bus/rail & tram.)
Customer service should feel organic & do exactly â€œwhat it says on the tin.â€ At BookingGo, this kind of focus is our way of working. What we do for our customers and how we make them feel go hand in hand; being their â€œgo toâ€ for help and support is why we get out of bed every day; all part of empowering them to discover this world of ours.
The ideal candidate
Managing customersâ€™ questions & cases, when they have queries/issues post rental & acting as the intermediary between them and our supplier.
Weâ€™re looking for people who can work 37.5 hours per week, anytime between 8am to 6pm, Monday to Friday and one Saturday per month.Â