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Customer Service Advisor - Mandarin speaker - Night Shift
BookingGo â€“ the ground transportation division of Booking.com
Â£17,870.00 a year + Night Shift Allowance
Deansgate/Spinningfields, central Manchester (5 mins: bus/rail & tram.)
Customer service should feel organic & do exactly â€œwhat it says on the tin.â€ At BookingGo, this kind of focus is our way of working. What we do for our customers and how we make them feel go hand in hand; being their â€œgo toâ€ for help and support is why we get out of bed every day; all part of empowering them to discover this world of ours.
The ideal candidate
Helping customers in Mandarin and English over the phone/email or live chat with things like making/amending their reservation or answering pre-travel questions.
Weâ€™re looking for people to work 37.5 hours per week, rotational shifts between Sunday to Thursday,Â 11pm â€“ 7am.Â