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Senior Product Owner: Booking.com Car Hire
We're BookingGo, the ground transport division of Booking.com. We're the ones who empower people to get where they're going. Whether they're taking the wheel or sitting back and leaving it to the driver. Whether they're heading straight from A to B or enjoying the freedom to go wherever their journey takes them.Â
To do that, we offer car hire to our customers through our Rentalcars.com brand and car hire, taxis and ticketed transfer services through Booking.com. We also have a B2B solution, Rentalcars Connect, providing great ground transportation options to the customers of our partners
With our HQ in Manchester, we're part of the worldwide Booking.com family. At the same time, we're proud of our own unique identity. Speaking 42 languages, our 2,000+ staff come from all over the world, just like our customers. What brings us together is our love of adventure: our own as well as other people's. It's easy to be passionate about a job that enriches so many lives on a daily basis, and our workplace reflects our passion, our diversity, our global focus. Just search "Manchester's coolest office" and see for yourself.Â
And we're in good company. Together with priceline.com, KAYAK, agoda.com, and OpenTable, we're part of Booking Holdings, the world leader in online travel and related services.Â
About the role
Since joining Booking.com, the two businesses have been hard at work integrating people and technology to ensure we collaborate more effectively and do whatâ€™s right for the Booking.com customer.
As part of the business integration, an all new product group has been formed to design and build a dedicated car rental service for Booking.com. The team has delivered a huge amount in less than a year, including an all-new car rental experience in the Booking.com mobile app and redesigned website for Booking.com customers. Sales have doubled via this channel in a year, and the product continues to evolve and solve customersâ€™ problems by offering a seamless booking and trip management experience.
This group has grown from a handful of engineers in April 2018, to 6 teams across 2 locations, with close ties to dozens of other product teams in Amsterdam (Booking.comâ€™s headquarters) and Manchester (home of Rentalcars.com).
Now that the foundations have been laid for this new product, weâ€™re looking to expand the product leadership team in this group to help us unlock the value in the huge opportunities we have in closer integration with Booking.com. Just a sample of those currently huge untapped opportunities:
We are looking for a creative, commercially minded, get-stuff-done product leader who can organise multiple product teams and keep them focused on building the right things, at the right pace.
To successfully deliver the right you will need to:
In the role you will be:
Laser-focused on delivery.
Really comfortable working in highly collaborative spheres. We are a business built upon solid commercial and technical partnerships and youâ€™ll be leveraging these every day on the job
Analytical in approach; determined and passionate about delivering the right impact in the right way. Build > Measure > Learn is second nature
Great at the fundamentals such as brilliant story writing and managing your product backlog: Absolute responsibility for creating stories, defining business acceptance criteria, being the proxy for the customer / business domain, maintaining and communicating the intent and problem roadmap
Great at living, breathing and doing â€˜dual-track agileâ€™
Keen to understand how business processes and systems work; not afraid to get into the detail and you understand the value that service design adds
Committed to personal and professional development; you seek and act on feedback
Able to communicate effectively to all levels within our business
Able to plan and prioritise effectively; comfortable with ambiguity and pragmatism when plans change
A keen advocate our BookingGo company values:
We love being different
We love getting it done
We love doing stuff together
We love straight talking
We love having fun
Ideal Skills & Experience
3+ yearsâ€™ experience working as a product owner or similar role
Pragmatic, proactive and progressive
Start-up mentality and rapid learning
Brilliant people motivator
Naturally curious and excellent problem-solving skills, with demonstrable robust experience especially in the discovery phase
Proven experience of working effectively with diverse internal and external stakeholders, including third party providers
A portfolio of successes delivered to market, ideally on a global stage
Understanding of NPS and levers to influence it
Outstanding communication skills; you also value the art of listening
Strong analytical skills
Lean and agile approach: the art of doing as little as possible to learn as much as we can. Agile experience therefore essential
Strong organisational & time management skills
Strong Excel and SQL experience
Strategic thinker: comfortable with everything from â€˜helicopter viewâ€™ right down to getting hands dirty
Experience of procurement and tendering
Please contact us for more details and come and join us to make this happen.