Commercial Manager - Rideways

Job Title

Location: Fountain Street

The role

We are looking for a Commercial Manager in Rideways who has experience of generating and closing leads with potential suppliers, who has a can-do attitude and is willing to get involved across all the commercial elements of a business, whether that be analysing supplier performance, pricing, generating new MI or training new team members.

About us

Rideways is part of The Priceline Group [NASDAQ: PCLN], the world’s leading provider of online travel & related services. Together with Booking.com, priceline.com, KAYAK, agoda.com, Rentalcars.com, and OpenTable, the group mission is to help people experience the world.

We are a ground transportation service launched by Rentalcars.com, offering everything from taxis to shuttles and trains and buses, and we are growing rapidly across both B2C and B2B channels.  We are just over 2 years old, and yet already operate across 120 countries and more than 800 cities globally – we are by far the fastest growing part of an already very-fast growth ecommerce business.

Our team is a multi-skilled group of more than 30 people, working as a separate group within the broader business. We have a fast-paced, “start-up” environment sharing all the upsides of being part of a bigger business, but with the speed, drive and autonomy of an independent, early-stage start-up.

We would expect you to be involved in the day-to-day consideration of direction and strategy of the business, hence getting the chance to make a significant mark in delivering the commercial performance of Rideways. You would be reporting into the Senior Commercial Manager, as well as being responsible for recruiting commercial analysts into your team as it grows. Your initial focus will be bringing new suppliers to market quickly and efficiently while helping shape the strategy and function of the Commercial team. As a rapidly growing business, we would expect you to grow and adapt faster than the business does around you.

 

Who are you?

  • Demonstrated commercial awareness
  • Strong focus on quality checking and attention to detail
  • Hands-on & can-do attitude in an environment that is rapidly changing
  • Experience of developing effective strategies, capable of delivering all supporting materials and explaining logic to a wide audience
  • Independently motivated and driven, but able to coordinate actions across a larger team
  • Able to lead and motivate team members
  • Confident analytical approach, with the ability to plan effectively as well as keenly execute
  • Excellent organisational and time management skills
  • Can communicate confidently and effectively with external suppliers across all channels (verbal and written), as well as working with internal teams
  • Naturally builds strong and lasting commercial relationships
  • Prepared to travel as part of the role when investigating, signing up and account managing new suppliers

 

Role responsibilities:

Contracting

-              Contact potential suppliers to understand their product, processes and their interest in working with us; and develop a prioritised contact plan

-              Negotiate initial contracts and terms & conditions to scale available product, on-boarding suppliers

Commercial Management

  • Monitor competitor pricing and utilize in making data-driven revenue management decisions affecting pricing and the mix of supplier volume
  • Develop in-depth understanding of the competitive landscape – pricing and product - and identify opportunities and risks to growth
  • Implement best practice in daily pricing processes
  • Capitalise on opportunities to increase margins through effective pricing

 

Supplier Management

  • Conduct site visits internationally to “win over” potential suppliers, understand their suitability and their operations, and what development might be required
  • Analyse supplier performance to pre-agreed targets, and identify areas of risk or opportunity
  • Manage suppliers to ensure quality of service and design and implement process improvements to continuously improve customer satisfaction
  • Develop supplier and industry contact relationships in order to better understand the market in new locations, and use this knowledge to develop and execute supply & supplier development strategies

 

Team management and development / Self-management  

 

  • Manage a team to enable delivery of a specific category strategy
  • Recruit and train new starters, and integrate new joiners into a rapidly expanding team
  • Support development of team by continually assessing training needs and putting plans in place to achieve
  • Drive exceptional team performance through defining and monitoring achievement of performance objectives through regular one to ones and monthly reviews

 

Reporting / Analytics

  • Assist in designing MI & reporting to improve your ability to deliver in a data-driven fashion

Strategy / Business planning

  • Provide updates to management on supply and contracting performance, and work to deliver against targets
  • Coordinate with other managers to ensure actions are timely and “joined up”
  • Get involved in business improvement projects as necessary, and generally be proactive and helpful in a small team / start-up environment

Essential skills:

Educated to degree level in a subject relevant to this role (Business Studies / Economics / Accountancy) and/or 3-4 years relevant experience gained in a similar role or environment

Excellent working use of Microsoft Office applications, including Excel, Word, & Powerpoint

Demonstrated ability to deliver to targets

Team recruitment & management experience

 

Desirable skills:

Fluency in additional languages

Demonstrated experience in the Travel sector