Commercial Manager - Japan

Job Title

Location: Fountain Street

We’re BookingGo, the ground transport division of Booking.com. We’re the ones who empower people to get where they’re going. Whether they’re taking the wheel or sitting back and leaving it to the driver. Whether they’re heading straight from A to B or enjoying the freedom to go wherever their journey takes them.

To do that, we operate multiple brands:

Booking.com – We’re the transport arm of the world’s leading travel booking site.

Rentalcars.com – The world’s biggest online car rental service, putting customers behind the wheel at over 50,000 locations worldwide.

Rideways – Finding the best way for each customer to get from A to B. Connect – Bringing our tried-and-tested magic to our partners’ sites, delivering seamless travel experiences through brands our customers already know and love.

With our HQ in Manchester, we’re part of the worldwide Booking.com family. At the same time, we’re proud of our own unique identity. Speaking 42 languages, our 1,600+ staff come from all over the world, just like our customers. What brings us together is our love of adventure: our own as well as other people’s. It’s easy to be passionate about a job that enriches so many lives on a daily basis, and our workplace reflects our passion, our diversity, our global focus. Just search “Manchester’s coolest office” and see for yourself. And we’re in good company. Together with priceline.com, KAYAK, agoda.com, and OpenTable, we’re part of Booking Holdings, the world leader in online travel and related services.

Job Purpose

Reporting to the Senior Commercial Manager, you will manage a small multi-lingual team to ensure that all sales and margin opportunities are maximised through setting, managing and delivering a commercial strategy. Ability to maintain strong relationships and source new products and partners will be required to negotiate and deliver market leading rates, exclusive offers and ad-hoc business initiatives to deliver agreed targets.

  • Responsible for increase in sales and revenue of your given destinations
  • Negotiate the best rates, commissions and promotions with our suppliers to enable a competitive price position
  • Responsibility for negotiating the product and the terms and conditions of sale
  • Ensure accurate and optimum display of all information across all our sales channels
  • Track competitor and market to ensure rentalcars.com offers a highly competitive market position
  • To define and execute the commercial strategy and to regularly track performance against it
  • Regularly forecast performance to targets and instigate and escalate actions to mitigate risk
  • Generate and maintain outstanding supplier partnerships using sound communication and relationship management techniques
  • Research and develop opportunities for working with new suppliers
  • Drive exceptional team performance through defining and monitoring achievement of performance objectives through regular one to ones and monthly reviews
  • Act as a role model for the team through demonstrating excellent personal performance and effectiveness, professionalism and ethics
  • Lead and/or support implementation of departmental and business projects
  • Develop and maintain professional working relationships across the business with all key internal departments

 

Skills, Experience, and Education

  • Must be able to speak and write Japanese to native level however strong communication in English is also required
  • Previous experience of working in the Japanese market and with Japanese companies is desirable, but not essential
  • Experience in a similar commercial or purchasing role including supplier management, ownership and negotiation
  • Excellent communication skills and ability to influence and manage communication at a senior management level
  • Analytical, problem solving and decision making ability
  • Experience in people management
  • Good presentation skills
  • Microsoft Office applications, especially basic/intermediate use of Excel and PowerPoint