Senior Product Owner

Job Title

Location: Fountain Street, Manchester

About Us

At Rentalcars, we’re on a mission to help people discover and do more. Putting the customer back in control, giving them maximum choice, great value, total transparency, and customer service that really cares. 

Today, there are three members of the Rentalcars family.

Rentalcars.com: The world’s biggest online car rental service, with over 1,500 staff speaking 42 languages, empowering travellers at 50,000+ locations worldwide.

Rideways: Finding the best way for each customer to get from A to B, in pre-booked taxis and chauffeur-driven cars.

Rentalcars Connect: Bringing the magic of Rentalcars.com and Rideways to partners’ sites, so customers enjoy a seamless booking experience through brands they already know and love.

 

Our aim is to be everyone’s first choice in ground transport. Delivering market-leading choice, value, transparency and service, wherever they are and wherever they need to go.

We’re part of The Priceline Group, the world leader in online travel and related services, along with Booking.com, priceline.com, KAYAK, agoda.com, and OpenTable.

 

About the role

We are looking for a highly motivated Senior Product Owner who thrives in a fast paced, collaborative environment and lives to delight the customer.

You will be responsible for delivering product excellence and innovation across multiple product teams. Your teams will be working on ancillary products, insurance in particular, which is a key part of our customer journey and a critical part of our internal commercial metrics.

 

For example, your teams will be responsible for transforming how Rentalcars.com:

  • Sells insurance (car hire insurance, travel insurance, others TBC)
  • Captures, structures and delivers the vast quantities of data we use to understand our customers
  • Integrates with underwriters, claims systems and other partners

 

You will report directly into the Global Head of Product for the Core Experience, and will be working hand in hand with the Insurance Business Owner, who will own the commercial proposition, regulatory and risk aspects of the insurance offering. As part of a Tech Company growing quickly, high performers can expect extensive opportunities for progression and development.

Key responsibilities

To successfully deliver change in a fast paced working environment you will need to:

  • Develop a deep understanding of the current and future customer needs across all areas of the business – and how those needs interact with your product portfolio
  • Work with the Global Head of Product and other senior stakeholders to define the overall strategy and direction for your product portfolio
  • Build, lead and coach a team of Product Owners
  • Work with senior architects, heads of development, delivery and operations to design and deliver products and services to delight our customers
  • Be accountable for the end-to-end delivery of products within your portfolio
  • Work with product teams, coaches and engineering to drive continuous efficiency improvements
  • Communicate with key stakeholders to keep them up to date and bought into the product development process

 

You must:

  • Have 5+ years’ experience as a product owner or senior product owner, ideally in an ecommerce or travel related field
  • Have a proven track record of delivering successful, user-oriented products
  • Be able to define and communicate product vision or strategy to others
  • Be commercially aware and have a strategic mind, able to identify business opportunities and deliver against them
  • Have great organisational skills, able to manage and deliver multiple products and projects simultaneously
  • Be highly analytical and methodical approach to problem solving
  • Have excellent communication skills and be able to communicate with the business at all levels
  • Understand what an exceptional user experience entails and how to deliver it whilst balancing against other competing priorities
  • Be a highly motivated self-starter with a flexible, can-do attitude
  • Have experience of driving product development through all phases of the product lifecycle
  • Experience of working with regulated financial products would be helpful